Shipping policy

Thank you for shopping with True Home. Please review the following shipping information.

Order Processing Orders are typically processed within 1–3 business days. Because our products are shipped directly from our suppliers, processing times may vary slightly depending on the item.

Shipping Times Once your order ships, delivery typically takes 7–20 business days, depending on your location and the supplier fulfilling your order. If you order multiple items, they may arrive in separate packages and at different times, since they can ship from different suppliers.

Shipping Costs Shipping costs are calculated at checkout based on the items in your order and your delivery address.

Order Tracking You'll receive a confirmation email with tracking information as soon as your order ships. Please allow a few days for tracking information to update.

Delays Occasionally, shipping delays can occur due to customs, weather, or supplier availability. We appreciate your patience and will do our best to keep you informed if there's a significant delay with your order.